'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. A security escort is required should these persons perform these functions in a restricted casino area. Performs laundry/linen receipt and distribution duties in accordance with established policies and procedures. Familiarizes self with the proper use of all cleaning equipment and chemicals. Provides a warm farewell and thanks guests for visiting.Ĭleans ash urns. Promotes Caesars Rewards programs and card membership.

Checks for satisfaction and effectively resolves service breakdowns when they exist. Anticipates needs and provides fast, flawless service. Is ready to serve and is informed of daily information builds relationships by greeting guests with a warm, friendly verbal greeting. Creates an atmosphere of luck and celebrates guest’s wins. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Consistently demonstrates superior customer service skills by displaying outlined service behaviors.

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